Returns & Exchanges
At Oh My Cream, we want you to be completely satisfied with your beauty selection. If a product isn't the right fit for your skin, you can return any unopened and unused item within 30 days of delivery.
Initiate Your Return
Log into your customer account and select the order you wish to return, or contact our clean beauty experts via email to request a return authorization.
Package Your Items
Carefully place the unused products in their original packaging to ensure they are protected during transit, including the original packing slip inside the box.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects the returned items to ensure they meet our hygiene standards, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing